AI-READY GBS TEAMS: Market Insights & Practical Upskilling Strategies

Discover how to future-proof your GBS organization in the age of AI.

JOIN HERE: https://webinar.getresponse.com/C7kXG/webinarAIREADYGBSTEAMS/

Join us for an exclusive webinar co-hosted by Adaptive Solutions & Advisory Group and upGrad Enterprise - the first public event marking a strategic partnership between two leaders in business transformation and corporate upskilling.

As AI and automation redefine the global business services (GBS) landscape, organizations face growing pressure to evolve rapidly - not just through technology, but by empowering their teams with the right skills. This session brings you expert market insights and practical approaches to building AI-ready teams that can drive transformation, not just adapt to it.

Speakers:

• Srikanth Iyengar - Chief Executive Officer of upGrad Enterprise
  A seasoned leader with over 20 years of experience driving business growth and transformation across North America, Europe, and APAC. As CEO of upGrad Enterprise, he leads initiatives to upskill tech professionals and bridge global skill gaps. His strategic vision has been key in scaling upGrad's B2B offerings and supporting Fortune 500 companies with job-ready talent. Previously, Srikanth held leadership roles at Infosys and Capgemini, overseeing major business transformations for 2000 global clients. With a background in engineering and business, he combines technical and commercial expertise. A strong advocate for diversity and inclusion, he is also a sought-after speaker on digital skills and workforce transformation.

• Robert Godziszewski - Executive Business Director of Adaptive Solutions & Advisory Group
  Executive Business Director at ADAPTIVE Solutions & Advisory Group with 15+ years of driving transformation in Business Support Services. A specialist in process ownership, performance strategy, and service delivery, he has led high-impact initiatives across global organizations like Fujitsu, CBRE, Infosys, and Philips. With a sharp eye for operational excellence and a passion for continuous improvement, he blends strategic vision with hands-on execution. He holds a master's in Management & Marketing and speaks fluent English and Russian.

• Paweł Płocki - Head of Global Business Services Europe of Trumpf
  Started his career in 2007 in Avon Finance Shared Services Center in Warsaw, continuing in Global Shared Services of Oriflame where he was responsible for extension of services portfolio of an in-house SSC, simultaneously managing its Operations in Asia. Experienced in design of new processes, improvements and automatizations as well as in implementation of global projects. Till the end of 2017 in a position of BPO Contract and Relationship Director in Oriflame, actively engaged in Finance and IT outsourcing project at all its stages. Currently the Head of SSC of a German company TRUMPF - global leader in industry lasers technology.

You will:

• Discover the latest AI market trends and where the GBS industry is heading with AI transformation
• Find out the essential skills and mindset shifts your workforce needs to thrive in an AI-driven future
• Get proven leadership techniques to implement effective AI training programs that actually work

Who should attend?

• GBS and GCC leaders
• HR & L&D professionals
• Transformation and Digital Innovation heads
• Decision-makers in shared services, automation, and enterprise operations